Shipping & Return Policy

Effective Date: March 7, 2025

1. Shipping Policy

🌍 Worldwide Dropshipping: We ship globally, with products sourced from international suppliers.

⏳ Processing Time:

• Orders are processed within 1-3 business days.
• Tracking details are provided once the supplier ships the order.

📦 Estimated Delivery Times (Varies by Supplier & Location):

• USA & Canada: 7-15 business days
• Europe: 7-20 business days
• Australia & Asia: 10-20 business days
• Rest of the World: 10-25 business days

💡 Note: Due to global dropshipping logistics, some items may arrive separately in multiple packages.

2. Tracking Your Order

• Customers will receive a tracking number once the order is shipped.
• Tracking updates may take 3-5 business days to reflect in the system.

3. Return & Refund Policy

🔁 Returns Eligibility:

• Returns are accepted only for defective, damaged, or incorrect items.
• Items must be unused and in original packaging.

📌 Steps for Returns:

1. Contact our support team within 7 days of delivery at support@luminousnest.com.
2. Provide your order number and clear photos of the issue.
3. Our team will verify and send return instructions if applicable.

💰 Refund Policy:

• Full refunds are provided for lost or undelivered orders.
• Partial refunds may apply for late shipments beyond 45 days.
• Refunds are processed via the original payment method (PayPal, credit card, etc.) within 5-10 business days after approval.

4. Non-Refundable Items

• Orders placed with incorrect shipping details by the customer.
• Products damaged due to misuse or mishandling.
• Items delayed due to customs, weather, or uncontrollable shipping delays.

5. Cancellations & Order Changes

• Orders cannot be canceled once they are shipped.
• Address changes must be requested within 24 hours of purchase.

6. Contact Us for Support

📩 Email: luminousneststore@gmail.com
🌐 Website: www.luminousnest.com

🚀 Thank you for shopping at LuminousNest! We’re committed to providing a smooth and secure shopping experience.